How can I cancel a recurring (auto-renew) proxy plan?
Here's how you can cancel or stop a recurring (auto-renew) proxy plan:
From your "Plans" page, click the "View" button of the recurring proxy plan that you wish to cancel.
![](https://storage.crisp.chat/users/helpdesk/website/9505f261ffe1d800/image_zfb8yh.png)
On the proxy plans page, click "Management actions" tab - this tab is only visible if your plan is recurring
![](https://storage.crisp.chat/users/helpdesk/website/9505f261ffe1d800/image_1yjawmr.png)
Click the "Request Cancellation" button.
![](https://storage.crisp.chat/users/helpdesk/website/9505f261ffe1d800/image_w3oiob.png)
Simply state a brief reason / note why you are cancelling the recurring plan and hit the "Request Cancellation" to proceed.
![](https://storage.crisp.chat/users/helpdesk/website/9505f261ffe1d800/image_m7bhfj.png)
Once done, your plan will be converted to "non-recurring" immediately, and you will receive the confirmation message that cancellation request has been sent.
Updated on: 01/16/2023
Thank you!