Articles on: Proxy Management

How can I cancel a recurring (auto-renew) proxy plan?

Here's how you can cancel or stop a recurring (auto-renew) proxy plan:

From your "Plans" page, click the "View" button of the recurring proxy plan that you wish to cancel.

On the proxy plans page, click "Management actions" tab - this tab is only visible if your plan is recurring

Click the "Request Cancellation" button.

Simply state a brief reason / note why you are cancelling the recurring plan and hit the "Request Cancellation" to proceed.

Once done, your plan will be converted to "non-recurring" immediately, and you will receive the confirmation message that cancellation request has been sent.

Updated on: 01/16/2023

Was this article helpful?

Share your feedback


Thank you!