> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.aceproxies.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I reset my password?

### How can I reset my password?

You can follow these easy steps to reset your password:

1. Go to the sign-in page by hovering your mouse cursor on the **"Guest"** button located on the top right of your screen and select **"Sign in"**.

2. Once you're on the sign-in page, click on the **"Lost your password?"** button.

![](https://storage.crisp.chat/users/helpdesk/website/d63855e4-53c0-4c12-ba21-ef89bef23709/87db7cc5-4db5-4bef-a4ef-8fa86603c372.png)

3. You'll then be asked to provide the email associated with your account where the password-reset email will be sent to:

![](https://storage.crisp.chat/users/helpdesk/website/d63855e4-53c0-4c12-ba21-ef89bef23709/033ea90c-baee-48f8-beca-d3b8e3dad0b8.png)

4. You will receive an email with the subject: **"aceproxies.com - Password reset request"**. Simply click on the link to provided in the email to reset your password:

![](https://storage.crisp.chat/users/helpdesk/website/d63855e4-53c0-4c12-ba21-ef89bef23709/a672a41f-603f-4d3d-b082-227a37edab12.png)

|| If you can't find the email in your inbox, you may look for it in your spam or junk folder.

5. You'll be directed to a page where you can setup your new password. Put in your new password. Click on **"Set Password"** and you're done.

![](https://storage.crisp.chat/users/helpdesk/website/d63855e4-53c0-4c12-ba21-ef89bef23709/9da65e7a-c5df-4b97-ab7f-8d5f2e7fc1e2.png)